services & pricing

Fixed prices. A clean exit at every stage.

No annual retainers, no mystery scopes. Every engagement has a fixed price in US dollars, a defined output, and a clean exit, and every deliverable is yours to keep. Start with a free call, take the Pulse Check if you want the full diagnosis, and stop whenever the system runs itself.

One path, four stages.

I work with SaaS founders and digital-agency owners with 10+ remote team members and $800k+ annual revenue ($1.5–2M for agencies) whose growth has stalled on one thing: every decision, status update, and quality check still runs through them. You only pay for the stage you're on.

Plus two parallel tracks that sit outside the ladder: SOC 2 readiness & programme management for SaaS teams selling upmarket, and Continuity in Crisis when life pulls a founder away from the business.

stage 1

Pulse Check — a one-time operations audit, done in a week.

A fixed-scope diagnosis of where your time is actually going and what to fix first. Async intake, two one-hour deep-dive calls (or one two-hour call), a full written ops report on your bottlenecks and their root causes, a prioritised 90-day roadmap, and a live debrief, all inside one week. Yours to keep and execute, with or without me.

Pulse Check — One-Time Operations Audit

Async intake · two hours of deep-dive calls · written ops report · prioritised 90-day roadmap · live debrief · 1-week turnaround

✓

Three fixes worth the fee, or you don't pay.

If the debrief doesn't hand you three fixes worth $770, the fee is refunded in full. You won't be left holding a deck you can't act on.

stage 2

Implement — where the systems actually get built.

The done-with-you flagship. Over a 3-month engagement we install team scorecards, business scorecards, SOPs, a hiring system, a KPI dashboard, and an async cadence your team runs without you, plus custom systems for your business. I sell an outcome and a cadence, not hours. Every engagement starts with the Pulse Check, its $770 credited against month one. Pick how hands-on you need me to be, or see what each tier includes.

tier 1

Lite

$2,500/mo3-month engagement
fortnightly calls + async · ~2 build hours/week
  • Full deliverable set, on a steadier timeline
  • You direct; your team does more of the lifting between calls
  • Best when your people are capable and need cadence more than hours

Starts with the $770 Pulse Check, credited against month one.

Scope Lite on a free call
tier 3

Intensive

$6,000/mo3-month engagement
weekly calls + embedded support · ~7 build hours/week
  • Embedded day to day: I'm in your Slack, your docs and your meetings
  • Help hiring and ramping an ops manager to own the system
  • Fastest route when the ceiling is costing real revenue
  • Natural stepping stone to Fractional COO

Starts with the $770 Pulse Check, credited against month one.

Scope Intensive on a free call
All-in: Pulse Check + 3 months of StandardThe whole engagement on one number. The $770 Pulse Check is credited against month one, so diagnosis and build together cost the same as three months of Standard.
$12,000
stage 3

Fractional COO — senior operations ownership.

Senior operational leadership without a senior-leadership hire. I own your operations end-to-end, roughly two days a week (hiring, firing and team management, systems, reporting, and vendor ownership), and carry the weight of the decisions you're currently making alone. 3-month minimum, $1.5M+ ARR.

full-time coo
$250k+/yrbase salary, before bonus and equity
  • 6-month search, equity conversation, onboarding ramp
  • One shot at getting the hire right
  • Fixed cost regardless of the workload
fractional coo
from $7,000/morange $7,000–$10,000/mo by scope · ~2 days/week
  • Senior operator from day one, no ramp
  • Full operations management, hiring & firing included
  • Clean 3-month minimum, then month-to-month
See the Fractional COO →
SOC 2 · SaaS only

SOC 2, without betting your roadmap on it.

When a deal stalls on "Are you SOC 2 certified?", you don't have months to learn compliance. I scope your SOC 2, own the project management and the auditor relationship, and bring in vetted GRC specialists for the compliance-critical delivery. If you're an agency or e-commerce business, you almost certainly don't need it, and I'll tell you so.

Readiness Assessment

$3,500–$5,000

Gap analysis against the SOC 2 criteria, a remediation plan, and a realistic timeline, so you know exactly what you're signing up for before you commit a dollar more.

Full SOC 2 Programme

$15,000

End-to-end programme management from readiness through a clean report: controls, evidence, auditor coordination.

Transparent pass-through costs, no markups:
GRC software ≈ $10–15k/yr · independent auditor ≈ $5k

continuity · interim cover

When life pulls you away, someone has to hold the operation.

A separation, a diagnosis, a parent who needs care, or a sabbatical you've postponed for years. I take over the day-to-day (team, clients, delivery, finance admin, hiring) and hands it back when you're ready. Confidential by default, month-to-month with no minimum term, and a handback plan written from week one.

Interim Operations Cover

from $8,000/mo

Roughly 2–3 days a week holding the operating rhythm. Starts within days when it has to, no minimum term, NDA as standard, and 30 days' notice either way.

Continuity Map

$1,900

One week documenting what only exists in your head, so cover could start tomorrow if it ever had to. Credited in full against your first month of cover if you activate it within three months.

Rapid start · confidential · month-to-month
Converts cleanly into Fractional COO or Implement

Be honest with yourself before booking.

This work only pays off when the fit is right. Check both columns.

This is for you if

  • You're a SaaS founder or digital-agency owner doing $800k+ in annual revenue ($1.5–2M for agencies)
  • You have 10+ remote team members who know the tactics but can't run without you
  • You've become the bottleneck: every decision, status, and QA runs through you
  • You're willing to document, delegate, and let systems do their job
  • (SaaS) You're hitting SOC 2 as a deal-blocker as you sell upmarket

This is not for you if

  • You're a solopreneur or pre-team: there's nothing to systematise yet
  • You're under ~$800k annual revenue: operations likely isn't your binding constraint yet
  • You want someone to make the decisions for you forever, not systems that scale
  • You're not willing to change how you and your team work
  • You think the problem is your team's skill rather than your systems (it's almost always the systems)

Not sure which stage you're on?

Book a free 45-minute discovery call. We'll work out which stage you're on, and you'll leave with 3 actionable fixes, whether we work together or not. No pitch, no pressure.

Book a Free Discovery Call