Systems that get you out of the day-to-day.

Four ways to work together — from a free self-assessment to fractional COO — plus a parallel SOC 2 track for SaaS teams selling upmarket. Start where you are; climb as your team and revenue grow.

SaaS and agency founders who've become the bottleneck.

I work with SaaS founders and digital-agency owners, roughly $500k–$3M ARR, whose growth has stalled on one thing: every decision, status update, and quality check still runs through them. If your team knows the tactics but can't run without you in the room, you're in the right place.

One spine, four rungs.

Most founders start at the bottom and climb as their team and revenue grow. You only pay for the rung you're on — and every deliverable is yours to keep.

Plus a parallel track: SOC 2 readiness & program management for SaaS teams selling upmarket. ↓

Operations Scorecard

Free 10 minutes · no call required

Answer a short set of questions and get a number that tells you how dependent your business is on you — plus the two or three areas dragging that score down. It's the fastest way to find out whether operations is the real ceiling on your growth.

10-minute self-assessment
Instant operations score
Personalised breakdown by area
Clear next step — no pitch
Take the Scorecard →

Operations Audit

$1,500 founding rate · rises to $2,500 · 1-week turnaround

A fixed-scope, one-week diagnosis of where your time is actually going and what to fix first. You leave with a written report and a prioritised 90-day roadmap — yours to keep and execute, with or without me.

What you get

Async intake questionnaire
Two discovery calls
Full written operations report
Prioritised 90-day roadmap
Live debrief & Q&A

The five areas we look at

Team structure & role clarity
Workflows & SOPs
Hiring & onboarding
KPIs & reporting
Communication & cadence
🛡️
Leave with three fixes worth the fee — or don't pay.

If the audit doesn't surface at least three changes worth more than what you paid, it's free. You won't be left holding a deck you can't act on.

$1,500 is the founding-client rate while I bank a fresh round of case studies — it rises to $2,500 once those land.

Book a Call to Start →

Implementation

Where the systems actually get built and stick. I don't sell hours — I sell an outcome and a cadence. Pick the level of hands-on you need. 3-month minimum, then month-to-month.

Lite
$2,500/mo
Fortnightly session + async

You direct, your team executes between sessions. Best when you have capable people who just need structure, accountability, and someone to keep the systems honest.

Intensive
$6,000/mo
Weekly + embedded

Aggressive install. I run the operating cadence and help you hire and ramp an ops manager to own it after I step out — so the system outlasts the engagement.

Every tier turns the audit into reality: custom SOPs for your roles, a hiring & onboarding system, a KPI dashboard, and an async check-in rhythm your team runs without you. 3-month minimum — systems don't stick in 30 days.

📦
Bundle & save — Audit + 3 months of Standard for $12,500

The cleanest path from diagnosis to a team that runs itself, at roughly a $1,000 saving versus buying them separately.

Fractional COO

$7,500–$10,000 /mo · 3-month minimum

Senior operational leadership without a senior-leadership hire. I own a defined slice of your operation — roughly two days a week — run the quarterly OKR cadence, and carry the weight of the decisions you're currently making alone.

~2 days/week equivalent
Written ownership scope
Quarterly OKR cadence
Direct team leadership
⚖️
Revenue gate: $1.5M+ ARR.

Below that, a fractional COO is the wrong tool — it would eat too large a share of your revenue. If you're earlier, start with an Audit or Lite implementation; we'll get you here.

SOC 2, without betting your roadmap on it.

When a deal stalls on “Are you SOC 2 certified?”, you don't have months to learn compliance. I scope your SOC 2, own the project management and the auditor relationship, and bring in vetted GRC specialists for the compliance-critical delivery — so it gets done right the first time.

Readiness Assessment

$3,500–$5,000

A clear gap analysis and a realistic plan to Type 1 — scope, controls, timeline, and cost — so you know exactly what you're signing up for before you commit a dollar more.

Full SOC 2 Program

$15,000 my fee + transparent pass-through
My program management & auditor coordination $15,000
GRC software (Vanta, Drata, etc.)paid to the vendor directly ~$10–15k/yr
Independent auditorpaid to the auditor directly ~$5,000
🔍
SaaS, selling upmarket — only.

SOC 2 is a problem for SaaS companies selling into the enterprise. If you're an agency or e-commerce business, you almost certainly don't need it — and I'll tell you so. I keep the pass-through costs transparent on purpose: you pay the vendors and the auditor directly, with no hidden markup.

Talk Through Your SOC 2 →

Be honest with yourself before booking.

This is for you if...
  • You're a SaaS founder or digital-agency owner, roughly $500k–$3M ARR
  • You've become the bottleneck — every decision, status, and QA runs through you
  • You have a remote team (often 5–25 people) that knows the tactics but can't run without you
  • You're willing to document, delegate, and let systems do their job
  • (SaaS) You're hitting SOC 2 as a deal-blocker as you sell upmarket
This is NOT for you if...
  • You're a solopreneur or pre-team — there's nothing to systematise yet
  • You're under ~$500k ARR — operations likely isn't your binding constraint yet
  • You want someone to make the decisions for you forever, not systems that scale
  • You're not willing to change how you and your team work
  • You think the problem is your team's skill, not your systems — it's almost always systems

Not sure which rung you're on?

Take the Scorecard, or book a free 45-minute strategy call. Either way you'll leave knowing exactly where operations is costing you — and the single highest-leverage thing to fix this week. No pitch, no pressure.

Book Your Free Strategy Call →

Free call  ·  No commitment  ·  Actionable advice guaranteed